What must this service improve?
Duration:
Turn “make support easier” into a decision brief before selecting a model. Define useful outcomes, exclusions, evidence and owners, then decide whether a fictional HarborWorks proposal needs further design, more discovery or a simpler solution.
Practice the decision
Your artifact: A discovery brief naming users, acceptance criteria, boundaries, owners, and open questions.
What evidence would make you reject the assistant before choosing a model?
